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How to log in to your WellPD App

This article explains how to log in to the WellPD App.


Before you start

Make sure you have:

  • A compatible smartphone
  • Your WellPD wearable
  • An active Internet connection

Step-by-step instructions

  1. Download the WellPD App on your smartphone (Android, iOS).
  2. Open the app and complete the compatibility check.

    Welcome screen with the Start compatibility check button
    The app checks whether your phone meets the technical requirements. If your device is compatible, you will see a message on screen and can continue to the next steps.
  1. Enter your date of birth when prompted.
  2. Date of birth screen with day, month and year selectors and the Submit button
  1. On the next screen, you will see three consent statements:

    • The first two statements are optional, but recommended.
    • The third statement is required. You must select it to continue.

    You can:

    • Tap Accept all and continue to accept all three statements.
    • Select your preferred options and tap Confirm my selection.

      Privacy Policy screen with three consent checkboxes and the Accept all and continue and Confirm my selection buttons
  1. Follow the on-screen instructions to pair your WellPD wearable.

    Pairing screen asking to long press the wearable's button, with the Start pairing button

If you encounter any errors, check that the date of birth you entered is correct. If it is correct and you still cannot log in, contact your clinic or Empatica for assistance.

  1. Allow notifications when asked, if you have not done so before.

    Notifications screen with the Notify me and Skip for now buttons
    Medication reminders and important messages are sent through the app.
  1. Follow the instructions to wear the device correctly.

    How to wear screen showing the wearable on the wrist, with the Back and Next buttons
    The app shows how to place the device on your wrist.

You are ready to use the app

Once setup is complete, the WellPD App is ready to use and monitoring will start.

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