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If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.
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Insurance reimbursement for WellPD

Getting WellPD reimbursed by insurance depends on your specific plan and coverage level. Reimbursement is entirely at your insurance provider's discretion.

Asking your doctor to fill out this form may improve your chances of reimbursement: WellPD Predetermination template.

We suggest asking your doctor to indicate in the paperwork that WellPD is a durable medical good under HCPCS Code E1399.

Here is some additional information that may be useful to present to your insurance company:

Tax ID: EIN 46-2401194

Address:
Empatica Inc.
1 Broadway, 14th floor
Cambridge, MA
02142 US

Your doctor may also be interested in this article: FDA Clearance Summary.

If you have successfully been reimbursed for WellPD, let us know: we can use your experience to help others in the WellPD community.


Flexible Spending Account (FSA) / Health Savings Account (HSA) card

We accept payment by Flexible Spending Account (FSA) or Health Savings Account (HSA). Your benefits administrator may ask for an official invoice to confirm that your WellPD purchase was an eligible expense. They may also ask for your doctor’s prescription. You can find your order invoice in the email confirming your order.

As of now, we do not accept orders through prescription alone, since we don't bill insurance companies directly; a purchase is required before uploading your prescription. This prescription requirement (US only) is due to FDA regulations and is unrelated to insurance reimbursement.

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