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If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.
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As of February 14th, 2025, the E4 and its software suite have officially been sunset. Click here for more information.
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WellPD Availability and Supported Countries

WellPD by Empatica is currently available in:

North America

  • Canada
  • United States

Europe

  • Austria
  • Belgium
  • Denmark
  • Finland
  • France
  • Germany
  • Ireland
  • Italy
  • Liechtenstein
  • Luxembourg
  • Malta
  • The Netherlands
  • Norway
  • Spain
  • Sweden
  • United Kingdom

Rest of the World

  • Australia
  • New Zealand

Our team is working hard to make WellPD available in more countries. At the moment, we are unable to provide a specific date for its availability in additional locations.

You can stay informed by subscribing to our newsletter or following us on our social media channels (Facebook and Instagram) for the latest updates.

Using WellPD outside the supported countries

If you're considering purchasing WellPD and using it outside of the countries where it is currently available, there are a few important things to keep in mind:

1. WellPD App

The WellPD app is only available in the App Store and Google Play in countries where WellPD is officially sold: How to download the WellPD App. If you attempt to download the app from a country that isn't on our supported list, it won't appear in your app store, and you won't be able to use the device.

2. Shipping restrictions

As we do not currently ship to unsupported countries, we are also unable to process returns from those locations.

If you need to return your device within the applicable return period or request a replacement, the return must be processed through the supported country where the product was originally purchased.

3. Service availability

Since WellPD has not been officially launched in unsupported countries, we cannot guarantee the availability or continuity of the service outside the regions where it is currently offered.

Interested in purchasing WellPD?

For more information about purchasing WellPD and shipping availability, please refer to the following articles:

Articles in this section

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