Are you a study participant?
If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.
Thank you for using the E4
As of February 14th, 2025, the E4 and its software suite have officially been sunset. Click here for more information.
If you are looking for a wearable research solution, explore the Empatica Health Monitoring Platform.

Contact Us for Parkinson Monitoring

Need help with WellPD? Our Support Team is available Monday to Friday to assist you.

Reach us through either of these channels:

  • Fill out a support request via this form: WellPD Support Request.
  • Call us at +1 (866) 739-2049 (available 9:00 AM – 1:00 PM EST).

We respond fastest by email. If you leave a voicemail, please include your email address so we can get back to you quickly. If you contact us over the weekend, we’ll respond as soon as possible when we’re back.

To help us assist you faster, please include:

  • Name and surname of the user.
  • Serial number of the device (WellPD wearable).
image - 2026-10-08T155205.978.webp

Serial numbers shown on wearable (left) and product box (right)

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