About the PKG report
The PKG report is a summary of a patient’s movement patterns collected by the WellPD wearable over several days.
To learn how to interpret the report, see Understanding the Parkinson’s Report.
Generate a PKG report
Only clinic managers can generate PKG reports in the Care Portal.
Follow the steps below to generate a report in the Care Portal.
Log in to the Care Portal.
If you cannot log in, reset your password by following this guide: Reset your Care Portal for Parkinson’s password.
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Select the patient from the patient list by clicking their name.
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Select a completed monitoring session.
- Click the Monitoring Sessions tab.
- Find a session marked as Completed and select it.
- Click Preview and Download.
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Review and download the report.
- If needed, enter any relevant observations in the Clinician notes field.
- Use the Medication name drop-down menu to choose which medication to show on the chart.
- Click Download to save the report as a PDF.
The report is downloaded in PDF format and ready to open. Any clinician notes appear on the last page of the report.
Report generation issues
If the report cannot be generated:
- Confirm with the patient that the monitoring session lasted at least 5 days.
- Check whether the patient logged out of the WellPD App and the data synced correctly.
If the issue persists, contact us.
Errors in the report
If you believe there is an error in the report, contact us with the following information:
- Device serial number
- Patient first and last name
- Exact dates covered by the report
- A detailed description of the issue, including which data appears incorrect and what you expected to see
- A copy of the PKG report
Providing this information helps us investigate the issue more effectively.