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If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.
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How to generate a report

About the PKG report

The PKG report is a summary of a patient’s movement patterns collected by the WellPD wearable over several days.

To learn how to interpret the report, see Understanding the Parkinson’s Report.


Generate a PKG report

Only clinic managers can generate PKG reports in the Care Portal.

Follow the steps below to generate a report in the Care Portal.

  1. Log in to the Care Portal.

If you cannot log in, reset your password by following this guide: Reset your Care Portal for Parkinson’s password.

Care Portal login page with the Email address and Password fields and the Continue button
  1. Select the patient from the patient list by clicking their name.

    Care Portal patient list, with the pointer on a patient name
  2. Select a completed monitoring session.

    • Click the Monitoring Sessions tab.
    • Find a session marked as Completed and select it.
    • Click Preview and Download.
    Patient page with the Monitoring Sessions tab, a completed session and the Preview and Download button highlighted
  3. Review and download the report.

    • If needed, enter any relevant observations in the Clinician notes field.
    • Use the Medication name drop-down menu to choose which medication to show on the chart.
    • Click Download to save the report as a PDF.
    Preview Report page with the Clinician notes field, the Medication name drop-down menu and the Download button highlighted

The report is downloaded in PDF format and ready to open. Any clinician notes appear on the last page of the report.


Report generation issues

If the report cannot be generated:

  • Confirm with the patient that the monitoring session lasted at least 5 days.
  • Check whether the patient logged out of the WellPD App and the data synced correctly.

If the issue persists, contact us.


Errors in the report

If you believe there is an error in the report, contact us with the following information:

  • Device serial number
  • Patient first and last name
  • Exact dates covered by the report
  • A detailed description of the issue, including which data appears incorrect and what you expected to see
  • A copy of the PKG report

Providing this information helps us investigate the issue more effectively.

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