This article explains how to verify smartphone compatibility with the WellPD wearable and the WellPD App.
You can check compatibility before receiving the WellPD wearable.
Check compatibility in the WellPD App
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- The system will automatically verify whether your smartphone meets the requirements.
| If the device is compatible, you will see a confirmation screen. Tap Continue to proceed to the login page if you already have a WellPD wearable. |
| If the device is not compatible, you will see a notification screen. Tap View certified phones to see tested and approved models. |
Compatibility requirements
To ensure full compatibility with the WellPD wearable, the smartphone must meet the following requirements:
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For complete details, visit the Compatibility Page.
Please note that Android manufacturers customize their operating systems differently. Because of this, we cannot guarantee compatibility with all Android devices that meet the minimum requirements.
The Compatibility Page includes a list of certified devices tested and confirmed by the Empatica Team.
Compatibility with other devices or platforms
At this time, the WellPD App is not compatible with other platforms such as Windows Phone or Amazon Fire OS.
Smartphones running a branded version of the Android operating system without the Google Play Store installed may not be able to download the WellPD App.
The WellPD App is optimized for iOS and Android smartphones only. It should not be used with tablets.
What to do next
After confirming that the smartphone is compatible with the WellPD wearable and the WellPD App, you need to configure it correctly for the system to work properly.
Refer to the article Configure your smartphone to use WellPD for step-by-step instructions.