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If you are a Study Participant, contact your Administrator directly as information in the Support Center is intended for qualified researchers and healthcare professionals. Misapplying the information below may affect your data collection.
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As of February 14th, 2025, the E4 and its software suite have officially been sunset. Click here for more information.
If you are looking for a wearable research solution, explore the Empatica Health Monitoring Platform.

How to log in to the Care Portal for Parkinson Monitoring

This guide explains how to register and log in to the Care Portal used for Parkinson monitoring.


Step 1: Receive the Invitation Email

Clinic staff will receive an email invitation to join the Empatica Health Monitoring Platform. This invitation is sent to the email address provided during the contractual phase and grants access to the Care Portal.

Invitation email to join the Empatica Health Monitoring Platform, showing the clinic you were invited to, your access level and the Accept Invitation button

Step 2: Accept the Invitation and Create a Password

Open the invitation email and click the link provided. You will be prompted to create a password for your account. Once the password is set, your account will be activated.

Password Requirements

Please ensure your password meets the following criteria:

  • At least 12 characters
  • At least one lowercase letter
  • At least one uppercase letter
  • At least one digit
  • At least one special character (e.g., !, @, .)
Invitation email with the Accept Invitation button highlighted

Step 3: Log In to the Care Portal

After creating your password, you can log in at any time using your email address and the newly created password. From the Care Portal, you will be able to:

The Care Portal

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